American Exteriors Complaints and Reviews

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American Exteriors
Main address: 1860 W. Parkway Blvd. 84119 West Valley City UT
1-800-7WINDOW, 800-794-6369, ,
  • 32+2 mobile complaints
  • $35.6K claimed losses
  • $1K average
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  • Oct 22
  • Installers
  • West Valley City, Utah
  • Windows Installation
  • 32

I gave American Exteriors a chance and changed out three windows in our master bedroom. It's the coldest room in the house during winter, hottest in summer. If I was going to notice a difference it would be here. When the bay windows were replaced the installers put our main sliding window in backwards. So instead of opening left to right like all other windows in the house (and the neighbors... Read more

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  • Oct 08
  • Home Construction and Repair
  • Repair Agreement
  • 117

I had a bid from American Exteriors for windows several months ago and we didn't come to an agreement. Katherine called from there and said let us try again and come out an see if we can get your business. The second bid was approximately $800 higher and the salesman said he didnt know how they could do it for that price originally. I tried to call Katherine and she wouldn't return my call. The... Read more

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  • Oct 02
  • Home Construction and Repair
  • Lincoln, Nebraska
  • Replacement Windows
  • 90

After we decided to let American Exteriors install our windows, that was end of the customer service. We tried numerous times to get the salesman to return our calls, never did. The one lady who did call, did so at 11:36 am both days, same time, even after I left a detailed message that I work nights. Apparently, she has no concept of what that means, maybe I should have called her at 3:00 in... Read more

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  • Aug 20
  • Home Construction and Repair
  • Des Moines, Iowa
  • Phone Calls
  • 275

One of their canvassers knocked on my door the other day. I was *** enough to give her my number. NOW I have scammers calling every hour. Loan companies, "contractors", over due blah blah,etc. One call was to tell me "my loan was approved", I've applied or no loans. Very scary situation. Now I'll be checking my credit daily due to this "company". Sad they can't just be an honest upfront company... Read more

Was this review helpful? 1 3


  • Aug 14
  • Home Construction and Repair
  • Mendota, Minnesota
  • Windows Replacement
  • 341

Wow! I wish I had read the reviews about American Exteriors before I signed up to have them replace my windows! Seems Like a lot of people have had bad experiences with them. They were supposed to come to my house last week to replace some windows in my house. They were supposed to show up at 8:00. At 8:30 I called to see where they were and got no answer so I left a message. By 9:30 I still... Read more

Was this review helpful? 4 2


  • Jul 29
  • Home Construction and Repair
  • Windows Replacement
  • 3
  • 3
  • 854

Several days ago, my wife was at our Westminster home when a representative from American Exteriors appeared at our front door offering free quotes/estimates for replacing the windows and possibly the siding on our home. My wife, went ahead and set up an appointment with American Exteriors. Laurel Kjersten, a marketing director who works for American Exteriors came to our home to measure our... Read more

Was this review helpful? 11 4

American Exterior representatives will not stop trespassing on my property. I asked last year for them to skip me on their yearly (or more frequent) rounds in our neighborhood. They continue to harass despite my No Solicitation sign, which can be seen from the street. Add comment


  • Jun 23
  • Home Construction and Repair
  • Manitou Springs, Colorado
  • Exterior House Painting
  • 369

I have not used American Exteriors, so this is not a review of their actual services, but their sales tactics are truly frustrating. Multiple calls over many weeks finally got me to pick up the phone and i was met with an absolute litany of sales pitches. You are forced to eventually hang up on them because they meet every comment with another sales pitch. From that one call alone, it... Read more

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  • Jun 23
  • Home Construction and Repair
  • Minneapolis, Minnesota
  • Deck Estimate
  • 265

I requested a deck estimate. I was told person would be here on Friday, June 20th. Employee called and said he lost his transmission and would call to reschedule on Saturday or Monday. I never received another call. I contacted employee on Tuesday asking why he never showed. He called and said he was sorry and would come on Wednesday to provide an estimate and give me a discount over and... Read more

Was this review helpful? 1 0

They are terrible with responding to issues. We are still waiting to hear back on an issue with our siding. Do not recommend them! Add comment

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