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Installing the windows was fast. However the wind knocked one window over and broke it. They said it was RUSH ordered right away and should be here in 1 week, but, it has been 4 weeks. I call Omaha phone number with no one answering the phone so it goes to Kansas City...
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2.2
I liked
  • Windows were installed timely
I didn't like
  • Inability to contact company
#1102793
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We purchased our windows from American Exteriors the end of December (2016). Our problems began after signing paperwork. We were initially quoted $16,720 for the entire project (15 windows), then the sales rep called and said, "Though he had marked 2 special windows on...
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1.8
I liked
  • That the windows were manufactured at altitude
I didn't like
  • Company has not delivered on any of its promises
  • Installers trashed our property
  • Job has yet to be completed after 8 months
#1093359
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I was happy for the salesperson to come give me an estimate. It is not the first I've gone through, so I had a good idea of what was to be expected (yes, even down to the pushy salesperson). First, she showed up an hour late. No call to inform us she was running late....
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1.5
#1079682
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American Exteriors Sales Representative Review

American Exteriors
#1015090
1.0
Details
Very pushy sales man, vey rude when I said, "not interested "
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American Exteriors Customer Care Review

American Exteriors
#1013499
1.0
Details
What a bunch of high pressure jerks. Tried to pressure my elderly mother into a contract in my temporary absence. These guys are dangerous, will come into house uninvited. Beware.
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American Exteriors Customer Care Review

American Exteriors
#897506
1.6
Details
craig gave us one contract and showed up with now different contract with same signiture dates. he copied and pasted. found out contractor did not get paid either.do not do business with him and if your a contractor dont work for him. he is hurting for money.
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Other Product Review

American Exteriors
#779437
1.0
Details
Annoying phone calls ALL THE TIME!! for this reason only i would never use there services.
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Customer service
Exchange, Refund and Cancellation Policy
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I cannot believe that even though I said I would be paying in full, no financing needed, they still required my bank, home lender, SS #, and even my yearly income. Demanded my husband be present for the 3 hour speech about the company before even getting an estimate....
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2.0
#1078237
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Salesman came to the door, I told him I wasn't interested and tried going back inside and he kept trying to talk and wouldn't leave. Maybe I just need to be rude, but he was very persistent and kept trying to tell me that they're trying to give away $10,000. I finally...
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#1005947
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Do not use American Exteriors! The WORST experience EVER!!! We had 17 windows replaced with American Exteriors. The price per window was almost $1000/window & is a cheap plastic. Not even close to the construction of the window the sales guy showed us. The edges are...
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Anonymous
Anonymous

Don't ever use them scam liars garbage install and *** customer support

1.1
#971443
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So we had them come out and give us a quote. $4800 for a 1200 sq. foot home. This was for soffit, facia, frieze board for the outside and gutter over the entry way. I told them it was way to much so they agreed to come to $3500. Ok I can live with this. We never...
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2.6
I liked
  • Quality products
  • Nice people
I didn't like
  • Did not include gables
  • Pricing outrageous
#968560
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Salesman was at our home for 2.5 hours before he even began to discuss the ONE window we wanted an estimate on. He was so busy talking to us about football and our family room decor. The price starts at one level and then proceeds to decrease if you'll sign the...
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Anonymous
Ben Williams

This same story just happened to us. We had to finally be very firm for the sales guy to stop talking and get us a quote. He finally did and it was astronomically high ( avera...

#967510
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Gave them my number because i was interested in possible new sliding glass door. After reading many bad reviews about this company i decided not to go with this company. I also read that others that have had given their numbers to them started getting calls from...
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1.0
#961762
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The American Exteriors being slammed here is NOT American Exteriors and Masonry in Virginia. The latter does outstanding work and has excellent reviews I came here to check them out and it took me a while to realize folks were talking about another company with a...
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#945065
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