They told me that all windows have the same problem with holding water on the seal. I went to a window show floor and other windows had much greater slant on the seal.
So they lied to me to shut me up when I presented my complaint of water holding seal.
Later they sent me a check written to my name and I deposit it but It was not a check. I felt disappointed because it said it was a dividend for customers.I felt they lied to me and tried to tell me whatever would make me stop complaining.
Monetary Loss: $5600.